Sales Support Personnel at Ralds & Agate

Position Overview

An exciting opportunity has arisen for a motivated professional to join our sales team. The Sales Support Specialist will be responsible for actively following up on leads, nurturing prospects, and converting them into long-term customers.

Location

Mainland, Lagos, Nigeria

Key Responsibilities

• Engage with prospective clients through calls, emails, and meetings to understand their needs and present suitable solutions
• Follow up diligently on all received leads to move them through the sales funnel
• Maintain detailed and up-to-date records of interactions with leads
• Assist in qualifying leads based on budget, authority, need, and timeline (BANT)
• Schedule and coordinate product demos or meetings between prospects and senior sales personnel as needed
• Support the sales team in closing deals by providing relevant documentation and client information
• Work closely with marketing to understand current campaigns and ensure timely lead generation follow-up
• Meet or exceed weekly and monthly targets for lead engagement and conversion
• Provide feedback to the sales and marketing teams on lead quality and client objections

Minimum Requirements

• Bachelor's degree in Business, Marketing, Sales, or related field
• 2-4 years of experience in sales, business development, or related field
• Proficient in Microsoft Office and basic CRM tools
• Excellent verbal and written communication skills
• Confidence in engaging with clients via phone, email, and in person
• Strong persuasion and negotiation skills
• Strong personal integrity, attested by character references

Preferred Qualities

• Proactive self-starter
• Assertive and tenacious nature
• High emotional intelligence (EQ)
• Ability to work effectively with all levels of management and build partnerships and teams
• Highly organized with the ability to adapt quickly to changing priorities