Sales Support Personnel at Hoop Telecoms

About the Role

An established company is recruiting for a Sales Support Personnel to join their team.

Responsibilities

• Prepare and analyze daily, weekly, and monthly sales reports, performance metrics, and forecasts for the sales management team
• Serve as the first point of contact for customer queries regarding order status, delivery, billing, and account information
• Assist in creating, formatting, and proofreading sales-related materials, including presentations, proposals, contracts, and Request for Proposal (RFP) responses
• Handle the full cycle of sales order processing, from generating price quotes and invoicing to ensuring accurate entry into the ERP/accounting system
• Liaise with Operations and Logistics teams to track orders, confirm delivery dates, and ensure timely and accurate product/service fulfillment
• Keep track of sales collateral, product samples, and marketing materials, coordinating their distribution as needed
• Assist with administrative tasks related to customer contract renewals, subscription changes, or upsell/cross-sell documentation

Requirements

• Bachelor's Degree in a relevant field