Sales Representative (Sales & Customer Relations) at Goldchek Herbals

Job Summary

We are seeking a highly motivated and results-driven Entry-Level Sales Representative to join our dynamic sales team. This role focuses on generating sales primarily through online channels, requiring proactive customer engagement, excellent communication skills, and strong follow-up ability.

The ideal candidate will manage client interactions from inquiry to conversion, ensuring customer satisfaction, repeat business, and a seamless online experience.

Key Responsibilities

• Engage with customers across online sales channels (social media, website, WhatsApp, email, etc.)
• Make follow-up calls and maintain consistent communication with prospects and existing clients
• Convert online inquiries into successful sales through persuasive communication and relationship building
• Handle basic customer complaints and provide timely resolutions to maintain client trust
• Maintain accurate records of customer interactions, transactions, and feedback
• Collaborate with operations and marketing teams to enhance customer experience and improve sales strategies
• Meet and exceed individual sales targets

Requirements

• Minimum of OND or SSCE qualification
• 0–2 years of experience in sales, customer service, or telesales (experience in online sales is an advantage)
• Excellent verbal and written communication skills
• Strong interpersonal skills with a customer-focused attitude
• Ability to work independently and as part of a team
• Basic knowledge of CRM tools, spreadsheets, and online communication platforms
• Proactive, organized, and target-driven mindset
• Must reside within Surulere or nearby areas

Compensation

• Monthly Salary: ₦60,000
• Performance-based commission