Sales Operations Manager at Elizabeth Maddeux

Job Summary

Our client, a leading chemical distribution company, is seeking a Sales Operations Manager to oversee and optimize sales processes, drive revenue growth, and strengthen market position in the construction chemical industry.

This role involves managing both B2B and B2C relationships, ensuring seamless coordination between sales, marketing, production, and logistics teams. The ideal candidate will analyze sales data, streamline operations, develop strategic business plans, and lead the sales team toward achieving organizational goals.

Key Responsibilities

• Develop and implement comprehensive sales strategies to drive penetration and growth across corporate clients, distributors, contractors, project managers, and retail outlets
• Identify high-value markets, emerging opportunities, and underperforming segments to guide targeted business development initiatives
• Lead the development of monthly sales budgets, forecasts, and performance targets
• Manage strategic relationships with distributors, wholesalers, construction firms, and key decision-makers to drive customer loyalty and repeat business
• Oversee negotiation of pricing, contracts, and service-level agreements to ensure profitability and competitive market positioning
• Support key account management activities, including site visits, product demonstrations, and technical support engagement
• Implement and maintain CRM best practices for tracking leads, opportunities, performance metrics, and customer communications
• Coordinate with production and logistics to ensure availability of stock, timely delivery, and alignment with sales forecasts
• Conduct in-depth market research on competitors, construction trends, pricing sensitivities, and product adoption to inform strategic plans
• Provide insights to the product and R&D teams on customer needs, product performance, and market feedback
• Lead and develop the sales team to achieve organizational goals