Sales Officer (Tele-sales & Field Sales) at Pack'N'Pay

Job Summary

We are seeking proactive Sales Officers to join our offline sales team. In this role, you will be responsible for converting sign-ups from field agents into paying customers through daily tele-sales, while also engaging in weekly field activities.

Key Responsibilities

Lead Conversion (Tele-sales)

• Call daily sign-ups generated by field agents
• Educate prospects on service offerings
• Effectively convert qualified leads into paying customers
• Log all interactions and outcomes

Field Sales (Weekly)

• Conduct weekly field visits to prospect and convert customers through direct engagement
• Assist in converting high-potential leads
• Gather feedback on customer needs and objections

Customer Relationship Management

• Follow up on warm leads until they convert
• Handle basic customer inquiries and complaints
• Build trust and long-term relationships

Reporting

• Submit daily call reports (leads contacted, conversions, follow-ups)
• Provide weekly field activity updates

Requirements

• Academic Qualification: HND/B.Sc. in Marketing, Business, Social Sciences, or related fields
• Experience: 2 years in tele-sales, field sales, or customer acquisition roles
• Strong communication and persuasion skills
• Ability to meet targets
• High resilience and persistence in sales
• Self-motivated and target-driven personality
• Excellent customer service orientation
• Strong negotiation and relationship-building abilities
• Proficiency in reporting and problem-solving