Sales Associate at SLOT Systems Limited

Position Overview

This position offers a great opportunity for career growth. The Sales Associate is responsible for delivering excellent customer service, driving sales, and ensuring a positive in-store experience for customers. The role involves product knowledge, customer engagement, merchandising, and compliance with store policies to achieve sales targets and support overall store performance.

Work Locations

Ejigbo, Lawanson, Marina - Lagos; Awka, Anambra; Agbara, Remo (Babcock) - Ogun; and Rivers States

Key Responsibilities

Sales & Revenue Generation

• Actively engage customers to understand their needs and recommend suitable products
• Drive daily, weekly, and monthly sales targets assigned by management
• Upsell and cross-sell products and accessories to maximize revenue
• Ensure accurate pricing, promotions, and product information are communicated to customers

Customer Service & Experience

• Provide a warm, professional, and courteous customer experience at all times
• Handle customer inquiries, complaints, and product issues promptly and professionally
• Build long-term customer relationships to encourage repeat business
• Ensure adherence to customer service standards and brand values

Product Knowledge & Merchandising

• Maintain strong knowledge of products, features, benefits, and usage
• Stay updated on new arrivals, promotions, and relevant market offerings
• Ensure products are well-displayed, clean, and properly merchandised according to store standards
• Participate in stock arrangement, shelf labeling, and visual merchandising activities

Store Operations & Compliance

• Process sales transactions accurately using POS systems
• Ensure proper handling of cash, POS reconciliation, and documentation
• Adhere to company policies on loss prevention, security, and stock control
• Participate in stock counts, inventory checks, and discrepancy reporting

Teamwork & Communication

• Collaborate effectively with team members to achieve store objectives