Restaurant Operations Manager at Globalclique

Role Overview

We are seeking a qualified Restaurant Operations Manager to lead and coordinate all aspects of our operational strategy—ranging from inventory management, staff coordination, quality control, and customer satisfaction—to achieve sustainable business growth.

Key Responsibilities

• Supervise and manage daily restaurant operations across all departments
• Develop and implement operational systems, processes, and best practices
• Lead, train, and motivate staff to ensure top performance and adherence to standards
• Monitor inventory levels, procurement, and supply chain coordination
• Analyze and improve organizational efficiency through regular reporting and evaluation
• Resolve customer complaints and implement service recovery strategies
• Ensure compliance with food safety, hygiene, and company regulations
• Collaborate with management on budget planning, cost control, and revenue optimization
• Schedule and coordinate team meetings, shift rotations, and performance reviews

Requirements

• Minimum HND/B.Sc. in Business Administration, Hospitality Management, or a related field
• 3+ years of experience in a similar operational role (preferably in the food or hospitality industry)
• Strong leadership, organizational, and multitasking skills
• Proficiency in Microsoft Office and operational management tools
• Excellent interpersonal and problem-solving skills
• Ability to make quick decisions and handle pressure in a fast-paced environment
• Results-driven and proactive personality with a commitment to excellence

Benefits

• Competitive salary and benefits package
• Opportunities for professional development and career advancement
• Supportive and collaborative work environment
• Access to cutting-edge technology and resources