Restaurant Manager - Delta at Genesis Group

About the Role

We are seeking a qualified Restaurant Manager to lead daily operations at our Delta location. You will be responsible for ensuring operational excellence, building and developing a strong team, managing financial performance, and delivering exceptional customer experiences.

Operational Excellence

• Lead daily restaurant operations to ensure speed, quality, and consistency in service
• Maintain adherence to company standards in food preparation, presentation, cleanliness, and safety
• Monitor product levels, equipment functionality, and restaurant appearance to guarantee operational readiness from open to close
• Implement and track performance against key operating metrics such as speed of service, waste control, and order accuracy

Team Leadership & Development

• Recruit, train, and motivate team members to deliver outstanding guest experiences
• Create shift schedules that balance labor efficiency with staff wellbeing
• Coach employees on service standards, safety protocols, and performance expectations through daily briefings and on-the-job mentoring
• Foster a positive, respectful, and energetic work culture that keeps turnover low and morale high

Financial & Inventory Management

• Oversee daily cash handling, POS reconciliations, and deposits with accuracy and accountability
• Manage inventory proactively—forecast demand, place orders, and minimize waste or stockouts
• Analyze sales data and operational reports to identify opportunities to improve profitability
• Execute cost-control measures without compromising on product quality or guest satisfaction

Customer Experience

• Maintain a visible presence on the floor, engaging with guests and ensuring satisfaction in real time
• Resolve customer concerns promptly and professionally, always turning challenges into opportunities for service recovery
• Encourage and act on guest feedback to continuously refine the dining experience

Compliance & Standards

• Ensure full compliance with health, safety, and sanitation standards
• Uphold brand policies, food safety protocols, and local regulatory requirements
• Conduct regular audits and spot checks to maintain standards