Restaurant Manager at Skyline International Tourism and Hospitality Ltd
Skyline International Tourism and Hospitality Ltd
Lagos, Nigeria
CDI
Publiée il y a 1 mois · Expire dans 3 semaines
Description du poste
A dynamic team is expanding and looking for the right talent.
Job Description
- A restaurant manager oversees daily operations, managing staff, ensuring customer satisfaction, and handling finances and inventory to ensure the restaurant runs smoothly and profitably.
- Key duties include hiring and training staff, creating work schedules, managing budgets, and making sure all health and safety regulations are met.
- Hire, train, and supervise all restaurant staff.
- Create staff schedules and manage their shifts.
- Oversee day-to-day operations to ensure smooth functioning.
- Lead by example and maintain a positive work environment.
- Ensure excellent customer service and handle customer complaints.
- Address customer concerns and feedback.
- Develop and implement strategies to enhance customer satisfaction.
- Manage budgets, track expenses, and monitor revenue.
- Oversee inventory levels and order supplies as needed.
- Plan menus and set prices.
- Ensure the restaurant complies with all health, safety, and sanitation regulations.
- Maintain cleanliness and ensure staff follows food safety procedures.
- Implement marketing strategies to attract customers and improve sales.
- Organize special events like weddings or birthdays.
- Evaluate and improve overall business and financial performance.
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