Restaurant Manager at Elevated HR Limited

Job Summary

As a Restaurant Manager, you will be responsible for ensuring the smooth and efficient operation of the restaurant, maintaining high standards of food quality and service, and maximizing revenue and profitability. Your role involves managing staff, handling customer inquiries and concerns, and implementing policies and procedures to achieve operational excellence.

Key Responsibilities

• Manage day-to-day operations of the restaurant, including opening and closing procedures, staff scheduling, and shift management
• Supervise and coordinate activities of restaurant staff, including servers, chefs, cooks, and support staff, to ensure efficient workflow and high-quality service
• Train, motivate, and mentor staff, providing guidance, coaching, and performance feedback to foster a positive work environment and promote employee development
• Monitor food preparation, presentation, and quality standards, ensuring compliance with recipes, portion sizes, and food safety regulations
• Maintain inventory levels, order supplies, and manage food and beverage costs to optimize profitability and minimize waste and shrinkage
• Develop and implement operational policies, procedures, and standards to maintain consistency, efficiency, and compliance with health and safety regulations
• Handle customer inquiries, complaints, and feedback in a prompt and professional manner, resolving issues and ensuring customer satisfaction
• Plan and execute marketing and promotional activities to attract customers, increase foot traffic, and drive sales growth
• Monitor sales performance, analyze financial data, and prepare reports to track key performance indicators (KPIs) and identify opportunities for improvement
• Collaborate with the kitchen team to develop menus, specials, and promotions that meet customer preferences and market trends
• Ensure cleanliness, sanitation, and maintenance of the restaurant