Relationship Manager - Private & SME at Koins Microfinance Bank

About the Role

Koins Microfinance Bank is seeking a skilled Relationship Manager to manage and develop relationships with our Private and SME banking clients. This position offers the opportunity to drive business growth while providing exceptional client service in a dynamic financial services environment.

Roles & Responsibilities

• Sell loans and financial products to Business Banking clients
• Ensure clients make timely loan repayments and manage collection follow-up
• Create and maintain a robust sales lead generation pipeline
• Convert qualified leads into sales opportunities
• Meet assigned sales targets and performance metrics
• Ensure prompt service delivery and maintain acceptable turnaround times
• Advise clients on new products and services and drive adoption
• Effectively manage and nurture relationships with all assigned clients
• Provide support to the Team Lead and broader banking team

Requirements & Qualifications

• Bachelor's degree in a related field
• Minimum 5 years of professional experience in banking or financial services
• Excellent communication and interpersonal skills
• Strong negotiation and persuasion abilities

Location

Lagos, Nigeria