Receptionist at Class Suites Hotels & Apartments

Class Suites Hotels & Apartments

Lagos, Nigeria CDI

Publiée il y a 1 mois · Expire dans 3 semaines

Description du poste

We invite applications from suitably qualified candidates. Responsibilities

Check-in/Check-out: Process guest arrivals and departures, issue room keys, and settle accounts.

Reservations: Take and confirm bookings via phone, email, or in-person;manage guest records in the Property Management System (PMS).

Communication: Answer, screen, and forward phone calls;handle mail and correspondence.

Administrative Duties: Maintain an orderly and presentable reception area;perform data entry, filing, and other clerical tasks.

Financial Transactions: Prepare bills, process payments, and manage basic cash handling.

Guest Services: Greet, welcome, and register guests;provide information, directions, and local recommendations;handle complaints and resolve issues efficiently.

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