POS State Merchant Officer at Fort Knox Group

About the Role

Fort Knox Group is recruiting a POS State Merchant Officer to manage point-of-sale operations and drive business growth within the state. This role encompasses aggregator management, POS device logistics, brand development, and market expansion.

Key Responsibilities

Aggregator Management

• Identify and onboard quality aggregators in the state
• Ensure 100% aggregator activity levels
• Ensure each aggregator maintains at least 95% active agent base at all times
• Recruit the appropriate number of aggregators in line with the state's specified distribution structure
• Ensure each aggregator recruits a minimum of 500 agents

Agent and Transaction Management

• Drive minimum transaction counts of 15 per agent per day
• Ensure aggregators promptly make funds available to all agents under their network
• Maintain zero float balance across all agents
• Constantly identify opportunities for increasing quality agent base in the region

POS Device Management

• Take full custody of all POS devices assigned to the state
• Assign POS devices to aggregators based on qualifying criteria
• Manage all POS devices across the state
• Coordinate POS distribution, retrieval, and support issues as required
• Coordinate repairs of faulty POS devices with the state EUS team

Brand Development and Marketing

• Ensure appropriate and effective outlet branding in line with "Picture of Success (PICOS)" standards
• Identify visibility opportunities for the brand within the state
• Manage POSM (Point of Sale Materials) stock in state warehouse to prevent damage, wastage, and obsolete materials
• Train aggregators on POSM deployment to agents in line with "Picture of Success" guidelines

Business Development and Competitive Strategy

• Identify and leverage distribution opportunities in the state to grow the POS business
• Drive market penetration of POS services in the state
• Effectively report competitive activities and implement adequate counter initiatives
• Track ongoing market initiatives
• Immediately address or escalate any unusual competitor activity and sales support issues that may threaten business performance

Location

Lagos, Nigeria