Poise, Elegance & Style Coordinator at FoliXx Hospitality

About the Role

The Poise, Elegance & Style Coordinator is the guardian of our brand's image and class presentation on the floor. You will ensure that every Concierge, Hostess, Bottle Girl, and Glorification team member not only looks the part but moves, smiles, and performs in a way that exudes premium confidence and hospitality charm.

This role sits at the intersection of guest experience, aesthetics, and performance, ensuring that elegance is not just seen but felt in every guest interaction and glorification moment.

Key Responsibilities

Presentation & Image Standards

• Define, maintain, and enforce grooming, dressing, and poise standards across floor teams (Hostesses, Concierges, Bottle Girls, etc.)
• Conduct regular checks before operation to ensure all staff meet presentation standards
• Coordinate with HR and Supervisors on grooming briefings and pre-opening checks

Style & Performance Direction

• Direct the look, posture, and composure of all service staff throughout the night
• Curate and train staff on elegant movement, smile etiquette, and guest approach techniques
• Assist in curating bottle service glorifications — from music cues to walk-ins — ensuring every presentation is seamless, stylish, and brand-aligned

Glorification & Guest Experience Oversight

• Lead all glorification moments, ensuring each bottle parade reflects the club's premium energy and luxury feel
• Work closely with the Head Sister, Operations Supervisor, and DJ to synchronize performance timing and ambience
• Ensure glorification props, costumes, and aesthetics are always clean, coordinated, and ready for performance

Training & Coordination

• Conduct weekly grooming and etiquette sessions with the Bottle Girls, Hostesses, and Concierge teams
• Collaborate with the House Mum and Sister to improve the team's body language, communication, and presentation skills
• Prepare new recruits for their roles