Pharmacist Sales Assistant at Elizabeth Maddeux

Job Overview

We are seeking a dedicated and customer-focused individual to join our pharmacy team. The Pharmacy Sales Assistant provides frontline support to customers, assists in dispensing over-the-counter (OTC) medications, manages sales transactions, maintains stock levels, and ensures a clean, safe, and customer-friendly pharmacy environment.

This role serves as a bridge between professional pharmacy services and customer experience, ensuring compliance with pharmacy regulations while delivering exceptional service.

Key Responsibilities

Customer Service & Sales

• Greet customers warmly and provide assistance in locating products
• Offer accurate information on OTC medications, healthcare, and wellness products within the scope of training and under the pharmacist's guidance
• Upsell and cross-sell pharmacy products, including supplements, skincare, and wellness solutions
• Handle customer complaints professionally, escalating to the pharmacist where required

Dispensing Support

• Assist pharmacists in preparing and packaging prescriptions in line with standard operating procedures
• Ensure correct labeling, pricing, and stock rotation of pharmacy items
• Maintain patient confidentiality at all times

Inventory & Stock Management

• Receive, unpack, and check deliveries against invoices and purchase orders
• Monitor stock levels, report shortages, and assist in placing replenishment orders
• Conduct periodic stock counts and assist with expiry date checks and removal of outdated products

Pharmacy Operations & Compliance

• Maintain a clean, organized, and safe pharmacy environment in line with health and safety regulations
• Ensure proper storage of medicines and controlled substances as guided by the pharmacist
• Comply with pharmacy regulations, standard operating procedures, and quality standards

Administrative & Team Support

• Assist with merchandising and promotional displays to drive sales
• Support pharmacy marketing initiatives and loyalty programs