PCS Applications Specialist at Alpha Pharma

Job Summary

The PCS Applications Specialist delivers expert clinical training, demonstrations, workflow optimization, and post-sales support across Alpha Specialties Patient Care Solutions portfolio. The specialist supports clinicians, nurses, anaesthetists, neonatologists, cardiologists, and biomedical/IT teams to achieve optimal use of medical systems, ensuring clinical excellence and high customer satisfaction.

Key Responsibilities

• Deliver comprehensive training for products across the following sub-modalities:
  • Patient Monitoring
  • Anaesthesia
  • Maternal–Infant Care (MIC)
  • Diagnostic Cardiology
  • Critical and Emergency Care
• Conduct simulations for OR, ICU, NICU, labour ward, ER, and telemetry workflow
• Deliver post-installation onboarding and adoption support to ensure optimal use of products
• Maintain current knowledge on Alpha Specialties PCS software updates, clinical protocols, and new product releases

Qualifications

Bachelor's degree in nursing, Anaesthesia Technology, Biomedical Engineering, Physiology, Pharmacy, or related clinical field.

Experience

• 2–6 years of clinical experience in one or more of the following:
  • ICU/ER/Theatre patient monitoring
  • Anaesthesia delivery and OR workflow
  • NICU/Labour Ward (maternal & infant care)
  • Cardiology clinics
• Prior applications specialist experience (GE or other OEM) is an advantage

Required Competencies

• Strong clinical understanding of monitoring, anaesthesia, and neonatal care workflows
• Excellent training, presentation, and communication skills
• Critical thinking and ability to solve clinical workflow problems
• Strong customer relationship and follow-up discipline
• Ability to travel frequently (50–70%)
• Good MS Office and digital workflow proficiency

Remuneration & Benefits

• Attractive salary
• Health insurance and statutory benefits
• OEM training and certification