Operations Officer - CADSYNC Consults, Abuja

A top employer is now accepting applications for this role. Key Responsibilities: Operational Support & Coordination:

• Support the CLO in managing the firm’s daily operational activities to ensure smooth and efficient service delivery.

• Coordinate internal workflows across teams to ensure operational alignment with business objectives.

• Support the planning, execution, and monitoring of operational plans and schedules.

• Assist in tracking deliverables and timelines for ongoing engagements and internal initiatives.

Special Projects & Assignments:

• Provide operational support for special projects, strategic initiatives, and time-bound organizational assignments.

• Coordinate logistics, resources, and documentation required for project execution.

• Track project progress and escalate operational risks or delays to the CLO as required.

Facility & Infrastructure Management:

• Oversee day-to-day facility operations, ensuring a safe, functional, and professional work environment.

• Coordinate maintenance, utilities, office supplies, and vendor services.

• Support the management of IT infrastructure, including:

• Internet and network services

• Office hardware and systems

• Coordination with external IT service providers

• Report infrastructure issues and support resolution to minimize downtime.

Vendor & Logistics Support:

• Support vendor coordination, procurement follow-ups, and logistics planning as directed by the CLO.

• Assist with vendor documentation, contracts, and service performance tracking.

• Ensure timely availability of resources required for projects and internal operations.

Reporting and Documentation: Prepare routine operational reports, including:

• Daily and weekly operational updates

• Facility and infrastructure status

• Project and SLA support reports

• Maintain accurate operational records, logs, and documentation.

Process Improvement & Compliance;

• Support the implementation of operational policies, procedures, and controls.

• Identify operational gaps and suggest improvements to enhance efficiency and service delivery.

• Ensure operational activities align with internal policies and best practices.

Required Qualifications:

• Bachelor’s degree in Business Administration, Operations Management, Logistics, Management, or a related field.

• Experience: 2–5 years of experience in an operations, logistics, or administrative support role.

• Experience in a consulting, professional services, or service-oriented organization is an a...