Lounge Manager at Residency Hotels Limited

Role Overview

The Restaurant & Lounge Manager will oversee daily operations, ensure top-tier guest service, and drive business growth through innovative marketing and brand development strategies. The ideal candidate has a strong background in fine dining management and hospitality marketing.

Key Responsibilities

• Lead, train, and motivate front- and back-of-house teams to deliver exceptional service
• Oversee daily operations, reservations, and lounge experience to maintain a world-class standard
• Develop and execute marketing campaigns to increase visibility, drive traffic, and build brand loyalty
• Manage budgets, cost controls, and financial reporting to achieve revenue targets
• Build partnerships and promotional opportunities within the local market
• Maintain compliance with health, safety, and licensing requirements
• Ensure customer satisfaction and manage feedback to continuously improve service

Requirements

• Minimum of 2 years' experience managing fine dining restaurants, luxury lounges, or premium hospitality establishments
• Proven track record in hospitality marketing and event promotions
• Strong leadership, communication, and organizational skills
• Ability to deliver under pressure in a fast-paced, upscale environment
• Knowledge of food & beverage trends, guest experience innovation, and digital marketing tools

Benefits

• Competitive salary and performance incentives
• Opportunity to lead a flagship upscale dining and lounge brand
• Professional growth in a dynamic hospitality environment