Loan Recovery Officer

We are a financial services organization seeking a dedicated and experienced Loan Recovery Officer with a strong background in public sector loan recovery. This role is strictly focused on loan recovery through field visits, follow-ups, and strategic engagement with defaulting customers. Position Overview: The Loan Recovery Officer will be responsible for recovering outstanding loans by visiting customers' homes, offices, and relevant public sector institutions, while developing effective recovery strategies to reduce non-performing loans. Key Responsibilities: Visiting defaulting customers at their homes and workplaces for loan recovery

• Follow up on overdue loan accounts through physical visits, calls, and official correspondence.

• Engage public sector institutions, payroll offices, and MDAs to facilitate loan deductions.

• Implement and develop recovery strategies to improve repayment rates.

• Negotiate repayment plans with defaulters in line with company policy.

• Track and document recovery activities and outcomes.

• Submit daily/weekly recovery reports.

• Ensure professional and ethical conduct during all recovery activities