Key Accounts Ambassador (MRA) at Monument Distillers Nigeria Limited

About the Role

We are seeking a dynamic and energetic Key Accounts Ambassador (MRA) to join Monument Distillers' Modern Retail team based in Lagos. This pivotal role drives sales growth, builds strong customer relationships, and ensures flawless execution of our retail strategy across Modern Trade channels. You will deliver sustainable profit through volume, value, and activation targets while representing Monument Distillers' premium portfolio with excellence.

This position reports to the Head of Modern Retail and offers excellent opportunities for career growth.

Key Responsibilities

• Achieve monthly and annual volume and value sales targets across assigned modern retail accounts
• Execute weekly call schedules to ensure full account coverage and consistent customer engagement
• Drive category growth by identifying opportunities for pricing, promotions, and product mix optimization
• Ensure orders are placed through the company's proprietary app and maintain strong stock availability across all outlets
• Build and nurture long-term partnerships with key retail clients to drive customer retention and account development
• Negotiate pricing, promotions, and in-store visibility to maximize brand presence
• Identify and onboard new retail accounts to expand market coverage
• Gather market intelligence information to support effective decision making
• Liaise with the finance team to ensure timely receivables and manage overdue accounts
• Facilitate the opening of new credit accounts in line with company policy
• Hire, train, and manage In-Store Representatives (ISR) and Brand Ambassadors to deliver strong retail execution
• Ensure effective territory coverage and optimal deployment of team and resources
• Resolve customer issues promptly, ensuring excellent service delivery