IT/Cloud Engineer at Victoria Waterfront Hotel & Resorts

Role Summary

The IT/Cloud Engineer will be responsible for the design, deployment, maintenance, and support of the organization's IT infrastructure, with a strong focus on cloud environment management.

Key Responsibilities

Cloud Infrastructure Management

• Architect, implement, and manage secure and scalable cloud infrastructure using Infrastructure-as-Code (IaC) tools such as Terraform or CloudFormation
• Develop and maintain automation scripts (Python, Bash, PowerShell) and CI/CD pipelines (Jenkins, Azure DevOps, GitLab) to streamline deployment, scaling, and operational tasks
• Configure and maintain monitoring, logging, and alerting tools (CloudWatch, Prometheus, ELK stack) to proactively identify and resolve performance bottlenecks and system issues
• Manage container orchestration platforms, including Docker and Kubernetes

IT Systems and Support

• Oversee and maintain on-premises and virtual IT services, including Active Directory/Azure AD, VPN, email systems, and network services
• Manage corporate networks, firewalls, and connectivity, including setup and troubleshooting of virtual networks within the cloud
• Provide escalated technical support (Tier 2/3) for internal employee issues related to hardware, software, and systems access
• Manage and maintain IT assets, licensing, and vendor relationships

Qualifications and Skills

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience
• 3–4 years of professional experience
• Strong practical experience with at least one major cloud provider (AWS, Microsoft Azure, or Google Cloud Platform)
• Proficiency with scripting languages (Python, Bash, or PowerShell)