Offre fiable

IT Technical Trainer

African Industries Group (AIG)

Lagos, Nigeria CDI

Publiée il y a 1 mois · Expire dans 3 semaines

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Description du poste

A top employer is now accepting applications for this role. Position Overview:
  • The IT Technical Trainer is responsible for designing, delivering, and evaluating technical training programs to enhance the IT skills and system knowledge of employees across African Industries Group.
  • The role ensures effective adoption of IT systems, tools, and best practices to support business operations and digital transformation initiatives.
Key Responsibilities:
  • Design, develop, and deliver IT training programs (classroom, virtual, and hands-on).
  • Train employees on IT systems, software applications, hardware, network basics, cybersecurity awareness, and internal ERP/enterprise systems.
  • Conduct training needs assessments in collaboration with IT and business teams.
  • Prepare training materials, manuals, presentations, and user guides.
  • Evaluate training effectiveness through assessments, feedback, and performance metrics.
  • Provide post-training support and coaching to ensure knowledge retention and system adoption.
  • Coordinate with IT teams during system upgrades, rollouts, and new technology implementations.
Required Qualifications: & Skills
  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • 3–6 years of experience in IT training, IT support, or technical instruction.

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