IT Support Officer at Terawork

We invite applications from suitably qualified candidates. Job Description

• Set up and support an office network infrastructure, ensuring all users have secure access to shared drives, internet, printers, and communication tools.

Required Skills

• Hardware And Software Troubleshooting

• Windows And Macos Proficiency

• Basic Linux Knowledge

• Network Configuration tcpip

• Dns

• Dhcp

• Lanwan Support

• Vpn Setup And Troubleshooting

• Active Directory Management

• Microsoft 365 Administration

• Email Configuration outlook

• Exchange

• Printer And Peripheral Device Support

• Software Installation And Updates

Acceptance Criteria

• Stable wired/wireless network with internet access for all users

• Shared drive access set up with user-specific permissions

• Network printer installed and accessible from all devices

• Email and communication tools (e.g., Microsoft Teams) fully set up

• Backup solution in place for shared drive

• Documentation of setup and configurations completed

• System uptime maintained at 98%+ over a 30-day test period

• Users trained on basic IT usage and troubleshooting

• Ticketing system implemented for ongoing support

Salary: ₦200,000 Check how your CV aligns with this job