Offre fiable

IT Support Engineer

Skache Intergrated Services Limited

Lagos, Nigeria CDI

Publiée il y a 2 mois · Expire dans 3 semaines

Partager :

Description du poste

We invite applications from suitably qualified candidates. Position Overview:
  • We are seeking a dynamic and results-driven IT Support Engineer to join our team.
  • The successful candidate will be responsible for hands-on technical activities, good Networking and server management knowledge, outstanding problem solving and communication skills maintaining relationships with clients.
Key Responsibilities:
  • Interacting with customers is a significant part of this IT Rep role.
  • Talk clients through a series of actions, either via phone, email, or chat, untilthey’ve solved a technical issue
  • Installing and configuring Computer systems
  • Carry out Network installation from Layer 1 to at least Layer 3
  • Monitor logged tickets and identify potential issues proactively
  • Maintain relationships with new and existing clients.
  • Conduct product or service presentations to potential clients, highlightingfeatures and benefits.
  • Prepare regular technical reports for the team, Supervisor review, and meetings.
  • Research and identify solutions to software and hardware issues
  • Diagnose and troubleshoot technical issues, including account setup andnetwork configuration.
Requirements:
  • Candidates should possess a B.Sc Degree with 2 - 5 years of experience.
  • Knowledge and hands-on configuration of Active Directory
  • Hands-on Kyocera and HP printing machines, both hardware and software
  • Good understanding of computer systems
  • Good knowledge/hands-on experience with CCTV Surveillance systems
  • Good knowledge/ familiarity with Cisco, Sophos, and Microsoft 365.

Ce poste vous intéresse ?

Se connecter pour voir l'email

Pas encore inscrit ? Créer un compte gratuit