IT Officer at Swift Consulting

About the Role

A dynamic team is expanding and looking for the right talent to join as an IT Officer. You will provide comprehensive technical support and maintain critical IT infrastructure for the organization.

Key Responsibilities

• Provide technical support for all staff across systems, software, hardware, and networking
• Monitor, maintain, and troubleshoot company networks, internet connectivity, and internal systems
• Manage and update the e-commerce website backend and ensure smooth online operations
• Install, configure, and upgrade software, applications, and devices
• Oversee data backup, cybersecurity measures, and IT policies
• Maintain inventory of IT equipment and ensure timely repair or replacements
• Support digital payment systems, POS machines, and platform integrations
• Collaborate with other departments to improve workflow through technology
• Monitor system performance and implement improvements where needed

Required Qualifications

• HND/BSc in Computer Science, Information Technology, or related field
• Minimum of 2–4 years of experience in IT support or related roles
• Strong knowledge of computer systems, networks, and troubleshooting
• Good understanding of e-commerce platforms, CMS, and online tools
• Basic knowledge of database management and web operations
• Familiarity with cybersecurity practices
• Excellent problem-solving and communication skills
• Ability to work under pressure and respond quickly to technical issues

Preferred Qualifications

• Experience in e-commerce environments