## Title: IT Officer

An exciting opportunity has arisen for a motivated professional to join Good Neighbours Microfinance Bank in Lagos, Nigeria as an IT Officer.

Install and manage hardware and software solutions
Set up new user accounts and profiles
Prepare and implement preventive maintenance schedules for all IT hardware and software
Maintain error logs and analyze records to identify underlying trends and potential issues
Manage end-of-day, end-of-month, and end-of-year processing
Resolve Windows OS and Microsoft Office license issues and ensure antivirus software is fully up to date
Develop and manage the IT budget, ensuring optimal resource utilization
Stay informed on the latest security threats and vulnerabilities
Develop and implement data backup and recovery procedures
Ensure compliance with relevant data protection and privacy regulations
Manage security devices
Provide technical support to users experiencing computer or software problems
Train staff on banking software, cybersecurity awareness, and computer applications
Maintain documents and files (e.g., SLAs, receipts)
Develop and enforce IT policies, best practices, and user guidelines to enhance IT operations
Liaise with IT vendors, technicians, software providers, and ISP providers
Perform additional duties as assigned by the Head of Information Technology

Network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN
Domain controller and Active Directory
Firewall and VPN applications
Cybersecurity, data protection, and IT best practices
Computer network administration

IT Officer at Good Neighbours Microfinance Bank

Description du poste