Human Resources Manager at Uncle Stan's Foods

Job Summary

A dynamic team is expanding and looking for the right talent. The Human Resources Manager will oversee all aspects of HR management, ensuring the efficient implementation of HR policies, employee engagement, compliance with labour laws, and the alignment of workforce planning with the company's operational and growth objectives. This role requires a proactive leader capable of handling multi-outlet staff needs in a fast-paced quick service restaurant (QSR) environment.

Key Responsibilities

Recruitment & Onboarding

• Develop and implement effective recruitment strategies to attract qualified candidates
• Oversee end-to-end hiring processes, including job postings, interviews, selection, and background/guarantor checks
• Ensure new employees undergo structured onboarding and orientation programs
• Maintain a talent pipeline for critical positions

Employee Relations & Engagement

• Serve as the primary point of contact for employee concerns and grievances
• Promote a positive workplace culture across all outlets
• Organise staff welfare activities, recognition programs, and engagement initiatives to improve morale
• Address misconduct and conflicts promptly while ensuring fair and consistent disciplinary action

Policy Development & Compliance

• Develop, review, and enforce HR policies in line with Nigerian labour laws and QSR industry best practices
• Ensure all branches comply with company rules, labour laws, and health & safety regulations
• Keep management updated on changes in employment legislation

Performance Management

• Coordinate the company's performance appraisal process
• Collaborate with department heads to set Key Performance Indicators (KPIs) for all roles
• Monitor and evaluate employee performance, providing guidance for improvement

Training & Development

• Conduct training needs analysis for all departments
• Organise periodic training sessions for customer service, food safety, and other essential competencies