Human Resources Executive at Khenpro Global Services

About the Role

The HR Executive plays a vital role in managing day-to-day human resources operations across multiple outlets. This position includes recruitment, employee relations, onboarding, performance management, compliance, payroll support, and ensuring smooth HR coordination between store and head office locations.

The ideal candidate is people-oriented, detail-driven, and familiar with the unique dynamics of the QSR/retail industry.

Location

Mainland, Lagos, Nigeria

Key Responsibilities

Recruitment & Onboarding

• Source, screen, and shortlist candidates for outlet and support office roles
• Coordinate and conduct interviews in collaboration with outlet managers
• Manage onboarding, orientation, and documentation for new hires
• Maintain updated employee database and personnel files

Employee Relations & Engagement

• Act as the first point of contact for employee queries and grievances
• Foster a positive work culture and ensure compliance with company values and policies
• Support HR Manager in organizing engagement and team-building activities
• Conduct exit interviews and analyze attrition trends

Attendance, Payroll & Administration

• Monitor attendance records, shift rosters, and leave applications
• Coordinate with finance/payroll team to ensure accurate and timely salary processing
• Manage staff movement, transfers, and outlet-level manpower planning
• Support compliance with labor laws and HR audit requirements

Performance Management

• Track probation reviews, performance appraisals, and training needs
• Support implementation of KPI tracking and performance improvement plans
• Coordinate staff recognition and reward programs

HR Compliance & Reporting

• Ensure compliance with statutory requirements (e.g., pension, tax, HMO)
• Maintain HR reports, staff turnover data, and manpower analysis
• Liaise with relevant authorities and HR consultants as needed