Human Resources Business Partner at Mutual Benefit Assurance

About the Role

The HR Business Partner (HRBP) is responsible for aligning business objectives with employee engagement initiatives. This position formulates partnerships across Mutual Benefit Assurance Group to deliver value-added service to management in performance and compensation management, as well as in the development of staff competencies.

Key Responsibilities

• Drive employee engagement activities and work-life balance practices across the organization
• Update current HR policies and provide guidance to line managers on HR policies, ensuring correct interpretation and application in managing human resources
• Work closely with management and employees to improve work relationships, build morale, increase productivity, and improve staff retention
• Anticipate and resolve complex employee relations issues before they impact the business by continuously engaging relevant line managers and conducting thorough investigations when required
• Develop job descriptions for all roles and communicate them to staff
• Develop succession planning for all critical roles to improve organizational bench strength
• Ensure review and implementation of HR policies, processes, and procedures in line with leading practices
• Oversee the planning and forecasting of manning requirements, including monitoring of organizational structure and manning levels
• Collaborate with other HR members to review HR policies, procedures, and practices to ensure alignment with current realities, strengthen the Employee Value Proposition (EVP), and support staff retention
• Initiate and implement appropriate staff engagement and bonding activities to strengthen workplace relationships, resolve conflicts, and boost staff productivity and retention
• Hold engagement sessions to socialize HR policies and initiatives to encourage buy-in and ensure an engaged workforce
• Facilitate exit discussions to gather data on reasons for staff departures