Human Resource Officer (Factory Operations)

Position Overview

We are seeking a Human Resources Officer to manage end-to-end HR functions with a strong focus on recruitment, onboarding, and retention of skilled furniture artisans and factory staff. This role requires hands-on experience sourcing, assessing, and managing artisans within a manufacturing environment, while ensuring compliance with labor laws, company policies, and operational needs.

Key Responsibilities

Recruitment & Talent Acquisition (Artisans Focus)

• Lead recruitment of furniture artisans including carpenters, upholsterers, sprayers, polishers, installers, and machine operators
• Develop artisan sourcing strategies through trade networks, referrals, unions, technical schools, and apprenticeship pipelines
• Conduct practical skill assessments and coordinate trade tests in collaboration with production supervisors
• Manage onboarding, documentation, and placement of artisans into appropriate production units

Workforce Planning & Factory HR Operations

• Collaborate with production managers to forecast manpower needs based on production targets
• Manage shift scheduling, attendance, and manpower allocation for factory staff
• Address shop-floor HR issues including absenteeism, discipline, productivity, and staff welfare

Performance Management

• Implement performance tracking systems for artisans and factory workers
• Support supervisors in setting productivity benchmarks and evaluating artisan output
• Recommend training, redeployment, or disciplinary actions where necessary

Employee Relations & Compliance

• Serve as the point of contact for factory and office staff HR concerns
• Ensure compliance with labor laws, safety standards, and internal HR policies
• Handle grievances, conflict resolution, warnings, and terminations professionally

Training & Development

• Coordinate onboarding training, safety induction, and skills enhancement programs
• Identify skills gaps and recommend targeted training initiatives