Hospitality Quality Control Supervisor at Owens and Xley

About the Role

Our client, a leading hospitality brand, is seeking a Hospitality Quality Control Supervisor to ensure exceptional standards across all operations. The ideal candidate will have a keen eye for detail, strong leadership skills, and a commitment to maintaining high-quality service and operational excellence.

Key Responsibilities

• Monitor and evaluate hospitality operations to ensure compliance with quality standards
• Conduct regular inspections of facilities, services, and staff performance
• Identify areas for improvement and implement corrective actions
• Develop and maintain quality control documentation, reports, and procedures
• Train and guide staff on quality standards and operational best practices
• Collaborate with management to enhance customer experience and operational efficiency

Requirements

• Minimum of 3 years' experience in quality control within the hospitality industry
• Strong knowledge of hospitality standards and best practices
• Excellent attention to detail and analytical skills
• Strong leadership, communication, and interpersonal skills
• Ability to work under pressure and meet deadlines