Offre fiable

Healthcare Customer Service Manager

Medicaid Radiology Limited

Abuja, Nigeria CDI

Publiée il y a 1 mois · Expire dans 3 semaines

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Description du poste

This vacancy presents a chance to join a leading organization. Role Description
  • This is a full-time, on-site role based in Abuja for a Healthcare Customer Service Manager.
  • The role involves overseeing daily customer service operations, managing a team to ensure outstanding customer satisfaction, and implementing best practices to enhance service quality.
  • The manager will also handle client interactions, address concerns, and develop strategies to improve customer relations and service efficiency within the organization.
Required Qualifications:
  • Demonstrated expertise in Customer Satisfaction, Customer Service Management, and Customer Support
  • Strong Analytical Skills for problem-solving and service improvement
  • Exceptional Communication skills, both written and verbal, for effective client and team interactions
  • Proven ability to lead and motivate a team, with a focus on customer-centric results
  • Proficiency in using customer service software and tools is an added advantage
  • Bachelor's degree in Healthcare Management, Business Administration, or a related field
  • Experience in the healthcare industry or diagnostic services is a plus

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