Head, Operational Risk Management at Koins Microfinance Bank

Job Summary

We are seeking a highly skilled and detail-oriented Operational Risk Manager to join our dynamic and expanding team. This role is responsible for the ongoing development, implementation, and enhancement of the bank's Operational Risk and Control Framework, covering both general operational and IT-related risks.

The successful candidate will serve as a trusted advisor, provide leadership in risk management practices, and work closely with stakeholders to safeguard the bank against operational losses and regulatory breaches.

Key Responsibilities

• Framework Development & Enhancement: Develop, maintain, and enhance the organisation's integrated Operational Risk and Control Framework, encompassing both general operational and IT-related risks.
• Implementation & Oversight: Ensure effective bank-wide implementation of the ORM framework, methodologies, and tools, monitor adherence, and drive continuous improvement.
• Incident Management Leadership: Lead the review and investigation of major operational risk incidents, including IT disruptions, cyber incidents, and fraud events, to ensure proper corrective and preventive actions are implemented.
• Risk Advisory & Consultation: Provide expert operational risk guidance and support to business units, IT departments, and project teams, particularly in new product approval processes, IT initiatives, and vendor management engagements.
• Enterprise Risk Assessment: Facilitate and actively participate in enterprise-wide risk assessments to identify, evaluate, and prioritize key operational risks.
• Training & Awareness Leadership: Lead the development and delivery of comprehensive risk management education and training programs across the organisation, including specific modules on IT security and regulatory compliance.
• Stakeholder Management: Build and maintain strong working relationships with key stakeholders across the organisation.