Head of Sales Operation(Lagos) at Hempawa Consult

About the Role

We are hiring a Head of Sales Operations for a leading FinTech company that is redefining financial inclusion in Nigeria and across Africa. This is an in-person, mid-level management position based in Lagos, designed for a high performer who excels at driving sales efficiency, operational excellence, and revenue growth across multiple business segments.

Key Responsibilities

• Optimize sales processes by building, refining, and implementing sales systems, workflows, and structures that improve performance and operational efficiency
• Enable sales teams across field, telesales, and vertical segments with data, tools, insights, and resources to drive consistent revenue delivery
• Lead go-to-market (GTM) execution by coordinating and operationalizing campaigns, activations, and cross-functional initiatives that support product adoption and market penetration
• Strengthen sales governance by establishing reporting frameworks, pipeline management systems, and performance tracking mechanisms
• Drive collaboration with product, marketing, and partnerships teams to align strategy, remove blockers, and improve customer experience across sales touchpoints

Required Qualifications

• 3–5 years of experience in sales operations, sales management, business development, or revenue operations within fintech, tech, or financial services
• Strong ability to design scalable sales processes and deliver hands-on execution
• Proven analytical skills with expertise in using data, forecasting, and insights to improve sales performance and guide decision-making
• Leadership capability to coordinate and support diverse sales teams while driving accountability
• Deep understanding of the Lagos market and strong local networks that support revenue growth

Why This Role Stands Out

• Impact: Shape the sales operations engine powering a fintech transforming access to finance
• Career Growth: Mid-level advancement opportunity in a dynamic, fast-growing organization

Location

Lagos, Nigeria (In-person)