Head of Sales at Ruff n Tumble

About the Role

A reputable organization seeks a dedicated individual to lead sales operations and drive strategic retail growth. This is a senior leadership position responsible for overseeing all aspects of retail management, from store operations to team development and revenue growth.

Key Responsibilities

• Provide strategic leadership and ensure alignment with long-term business goals
• Monitor global and local retail trends to keep operations competitive and innovative
• Lead the evaluation, launch, relocation, or closure of retail stores based on commercial viability
• Build scalable retail systems that enhance efficiency, customer experience, and operational excellence
• Drive sales growth through new retail formats, pop-up stores, partnerships, and experiential initiatives
• Strengthen loyalty, customer engagement, and community presence
• Lead and develop high-performing regional and store teams with clear KPIs, coaching, and succession planning
• Champion a data-driven, customer-first culture with consistent premium brand execution across all stores
• Collaborate with inventory and supply chain teams to optimize stock levels, accuracy, and loss prevention

Required Qualifications

• 12+ years' experience in retail management within a structured environment
• Strong commercial acumen with proven success driving revenue and operational excellence
• Deep understanding of customer behavior in premium fashion (children's apparel experience is an added advantage)
• Exceptional leadership capability with experience managing large, diverse teams
• Strong analytical, communication, and stakeholder management skills
• Proficiency in POS systems, ERP tools, and Microsoft Office Suite
• Bachelor's degree required; Master's degree is a plus