Head of Clinical Laboratory Department

Position Overview

We are seeking a qualified and experienced Head of Clinical Laboratory to lead our Clinical Laboratory Department. You will be responsible for overall management of core laboratory units, including Chemical Pathology, Medical Microbiology, and Haematology, ensuring the delivery of accurate, timely, and high-quality diagnostic services.

In this pivotal leadership role, you will oversee day-to-day operations, strategic planning, and resource management while ensuring compliance with regulatory and accreditation standards. As the leader of the department, you will supervise and mentor laboratory professionals, coordinate cross-functional workflows, and collaborate closely with clinicians and senior management to align laboratory services with organizational goals.

This role requires a proactive, forward-thinking leader with deep expertise in laboratory management, operational efficiency, and quality assurance, dedicated to advancing excellence in diagnostic care and laboratory innovation.

Key Responsibilities

• Administer, direct, and coordinate all operations of the Clinical Laboratory Department, ensuring alignment with organizational objectives
• Oversee daily laboratory activities, including staffing, workflow design, sample management, and operational efficiency
• Supervise, mentor, and evaluate the performance of laboratory scientists and technicians, providing guidance and corrective feedback
• Review and interpret test results, authorize written reports, and provide professional consultations when required
• Develop, implement, and monitor departmental policies, protocols, and quality assurance measures
• Ensure strict compliance with accreditation and regulatory standards (ISO, NiNAS, MLSCN) and uphold safety and ethical practices
• Monitor, calibrate, and manage laboratory instruments and automation systems to maintain optimal performance
• Lead process improvement initiatives, identifying risks and implementing strategies to mitigate issues