Guards Department Manager at Boolean Labs Limited

Job Summary

The Guards Department Manager will provide strategic and operational leadership over the company's guard force operations across all zones. This senior role involves supervising Zonal Coordinators, ensuring effective deployment, discipline, performance management, and client satisfaction.

The ideal candidate will be a highly experienced security professional with a strong background in managing large-scale guard operations and leading field teams in a structured, fast-paced environment. This position offers a great opportunity for career growth.

Key Responsibilities

• Provide overall leadership and direction to the Guards Department, overseeing all zonal operations
• Supervise Zonal Coordinators and ensure the effective management, deployment, and discipline of all guards
• Maintain manpower balance across sites, ensuring that client requirements are met promptly and efficiently
• Oversee guard performance, attendance, and adherence to standard operating procedures (SOPs)
• Work closely with the Operations and HR teams on recruitment, training, and disciplinary processes
• Conduct periodic operational reviews, audits, and field inspections to maintain service quality
• Liaise with clients to address service issues, evaluate satisfaction, and maintain strong operational relationships
• Analyze manpower utilization, incident reports, and turnover trends to inform decision-making
• Implement strategies to reduce absenteeism, enhance retention, and improve service delivery
• Develop operational plans, budgets, and performance reports for management review
• Ensure compliance with company policies, regulatory requirements, and industry standards

Requirements

• Minimum of HND / BSc in Security Management, Criminology, Business Administration, or related field
• Minimum of 15 years' experience in security operations
• Proven experience leading large, geographically dispersed guard teams through middle managers or coordinators