Group Information Technology Manager at Olakleen Holdings Limited

About the Role

The Group Information Technology Manager is responsible for effective provisioning, installation, configuration, operation, and maintenance of systems hardware and software and related infrastructure. This role participates in technical research and development to enable continuing innovation within the infrastructure, ensuring that system hardware, operating systems, software systems, and related procedures adhere to organizational values and enable staff to perform their job functions efficiently.

Key Responsibilities

• Develop, maintain, and review the company's IT policy and manual
• Provide administrative and security support for the company's server
• Create and manage password protection rights for server users and monitor access; communicate all password updates and changes to the Group Managing Director
• Service all company computers quarterly
• Ensure IT needs are properly addressed in stock-taking processes
• Monitor antivirus software for internet servers and individual systems before expiration; maintain detailed records of all antivirus installations and expiration dates
• Renew all antivirus software before expiration
• Maintain all computer systems, attend to user needs, and provide guidance on proper system usage and maintenance
• Install and maintain the company's network infrastructure requirements, including wired and wireless systems, and manage network enhancements
• Protect company computer systems with effective antivirus solutions and ensure zero loss of vital company information with zero tolerance for system infections
• Organize in-house training for staff on emerging information technology trends and proper system and software usage and maintenance
• Manage and maintain the company's control room, including server, access control systems, and CCTV equipment
• Maintain confidentiality of company vital information; do not divulge sensitive data to staff or external parties and liaison with management as required