Group Head, Payarena Mall

A reputable organization seeks a dedicated individual for this role. Position Overview:

• The Group Head – Payarena Mall will be responsible for the strategic leadership, operational governance, and business performance of the Fashion & Lifestyle and General Merchandise verticals.

• This role requires a deep understanding of e-commerce dynamics, strong vendor and category management skills, and experience leading cross-functional teams across marketing, operations, merchandising, logistics, and customer experience.

Key Responsibilities:

• Define and execute the business strategy for both the Fashion & Lifestyle and General Merchandise departments.

• Lead category growth through assortment planning, pricing strategy, vendor acquisition, and brand partnerships.

• Drive key metrics including traffic, conversion, GMV, customer retention, and profitability.

• Oversee merchandising, campaign planning, online merchandising, and promotions to enhance customer engagement and sales.

• Collaborate with marketing, product, technology, and logistics teams to deliver a seamless end-to-end customer experience.

• Establish strong vendor management frameworks—ensuring quality control, pricing consistency, and timely fulfillment.

• Monitor performance data and consumer insights to refine strategy and inform decision-making.

• Ensure operational excellence across supply chain, inventory, and fulfillment processes.

• Represent Payarena Mall at leadership forums and collaborate closely with executive management on strategic initiatives.

Key Performance Indicators (KPIs)

• As agreed from time to time based on business exigencies.

Requirements:

• A Degree / HND Bachelor’s Degree in Finance, Business, Engineering, Computer Science, or a related discipline.

• Minimum of 14 years of experience in e-commerce, retail, digital marketplaces, or consumer goods with at least 5 years in a senior leadership role.

• Post NYSC experience.

Key Competencies: Knowledge / Experience:

• Proven experience scaling or managing online retail operations across multiple categories.

• Strong knowledge of digital merchandising, vendor management, marketplace dynamics, and user acquisition strategies.

• Excellent business acumen, data-driven decision-making ability, and strong commercial instincts.

• Exceptional leadership, communication, and cross-functional collaboration skills.

• Demonstrated ability to build and manage high-performance teams in a dynamic environment.

• Entrepreneurial mindset with a passion for innovation and operational efficiency.

• Prior experience at or working with...