Front Desk/Admin Officer at Superflux International Limited

About the Role

Superflux International Limited is seeking a professional Front Desk/Administrative Officer to join our team in Lagos. In this role, you will be the first point of contact for our visitors and callers, providing exceptional service while managing essential administrative functions that keep our office running smoothly.

Key Responsibilities

• Greet and welcome visitors in a professional and friendly manner
• Answer, screen, and forward incoming phone calls
• Provide information about the company and its services to visitors and callers
• Manage the front desk area, ensuring it remains tidy and presentable
• Assist with scheduling and coordinating meetings and appointments, including confirmations and reminders
• Handle incoming and outgoing mail, courier services, and deliveries
• Provide administrative support to various departments as needed
• Maintain office supplies inventory and place orders when necessary
• Prepare and maintain records, documents, and correspondence
• Ensure a positive customer experience through professional and courteous interactions

Required Qualifications

• Proven work experience as an Administrative/Front Desk Officer
• Solid knowledge of office procedures and processes
• Computer literacy with proficiency in MS Office (Excel and Word)
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Experience with office equipment (printers, scanners, etc.)
• Excellent customer service skills
• Strong attention to detail
• Problem-solving attitude and ability to work efficiently
• Punctuality and reliability in adhering to scheduled shifts and appointments
• Understanding of administrative processes and terminology
• Ability to maintain confidentiality regarding customer information
• Professional appearance and demeanor at all times
• Respect for diversity and ability to treat all customers and colleagues with respect and dignity