Front Desk Staff at Birchwood Montessori Academy

Job Overview

Birchwood Montessori Academy is seeking a Front Desk Receptionist to join our dynamic team. In this role, you will be the first point of contact for families and visitors, providing excellent customer service while maintaining accurate records and supporting administrative tasks. You will play a key role in creating a welcoming and supportive atmosphere for all who enter our preschool.

Key Responsibilities

• Greet parents, children, and visitors in a friendly and welcoming manner
• Answer phone calls and emails, and respond to inquiries in a timely and professional manner
• Maintain accurate records of attendance, enrollment, and student information using the preschool's database software
• Support administrative tasks such as filing, copying, and distributing paperwork
• Maintain a clean and organized front office area
• Monitor visitor access and maintain security protocols
• Assist with special events and activities as needed

Requirements

• High school diploma or equivalent; coursework in early childhood education or related field preferred
• Relevant experience in a receptionist or customer service role, preferably in a school or early childhood education setting
• Excellent communication and interpersonal skills, with the ability to communicate clearly and effectively with parents, colleagues, and visitors
• Strong organizational and time management skills, with the ability to multitask and prioritize responsibilities
• Knowledge of standard office equipment and software, including word processing, email, and database management
• Strong attention to detail and accuracy in record keeping
• Professional demeanor and ability to maintain confidentiality

Physical Demands

The Front Desk Receptionist will spend most of their workday sitting and using a computer, phone, and other office equipment. The role may require lifting and carrying boxes or supplies, as well as the ability to move about the office as needed.