Front Desk Officer at Twinkly Tots

Role Description

This is a full-time, on-site position for a Front Desk Officer. The successful candidate will be the first point of contact for parents, children, and visitors, providing professional and welcoming service while managing administrative duties.

Key Responsibilities

• Answer phones with excellent etiquette and direct calls appropriately
• Welcome and greet children, parents, and visitors in a warm and professional manner
• Perform receptionist duties including scheduling, message taking, and visitor management
• Provide outstanding customer service to all clients and stakeholders
• Liaise between parents and teachers, facilitating effective communication
• Manage administrative tasks and maintain organized records
• Perform other duties as assigned by school management

Required Qualifications

• Minimum of a High School Diploma
• Excellent phone etiquette and receptionist skills
• Strong communication skills, both verbal and written
• Proficiency in computer literacy and office software
• Ability to work well within a team environment
• Capability to handle multiple tasks efficiently

Preferred Qualifications

• Experience working with children
• Flexibility with working hours

Work Details

• Full-time, on-site position
• Location: Lagos, Nigeria