Front Desk Officer at Grabbo Fertility and Diagnostic Center

About the Role

We are hiring a Front Desk Officer at Grabbo Fertility Clinic & Diagnostic Centre in Gwarinpa, Abuja, FCT. This is a full-time opportunity to develop exceptional administrative and customer service skills in a growing healthcare organization. If you excel in people management, presentation, and are driven to deliver outstanding service, we encourage you to apply.

Key Responsibilities

• Greet guests and provide exceptional customer service
• Maintain a neat, presentable front desk equipped with necessary supplies (pens, forms, paper, etc.)
• Answer client inquiries and manage incoming calls
• Redirect phone calls to appropriate departments and take accurate messages
• Receive, process, and distribute letters and packages to relevant departments
• Monitor, organize, and forward emails
• Track and order office equipment and supplies
• Maintain records and files
• Oversee office budget management

Required Qualifications

• Bachelor's degree or relevant qualification
• Minimum 3 years of proven experience in a similar front desk or administrative role
• Computer literate with strong proficiency in MS Office programs
• Good understanding of office administration and basic bookkeeping practices
• Excellent written and verbal communication skills
• Strong organizational and multi-tasking abilities