Front Desk Officer at Cedarcrest Hospitals

About the Role

We are seeking a qualified Front Desk Officer to join our team. In this role, you will be the first point of contact for patients and visitors, providing exceptional customer service in a healthcare setting.

Key Responsibilities

• Greet and assist patients and visitors professionally
• Manage front desk operations in a fast-paced healthcare environment
• Provide excellent customer service with a patient-centered approach
• Multitask and prioritize effectively

Required Qualifications

• HND or Bachelor's Degree in any relevant field
• Minimum of 1-2 years experience in a front desk or customer service role
• Strong communication and interpersonal skills
• Excellent customer service orientation with a patient-centered approach
• Professional appearance, empathy, and a calm disposition
• Ability to multitask, prioritize, and work in a fast-paced environment

Preferred Skills & Experience

• Experience in a hospital or healthcare environment
• Proficiency in Microsoft Office
• Basic knowledge of hospital management software