Fleet Management Oficer at CarpartsNigeria Automobile Limited

Job Summary

The Fleet Management Officer serves as the primary point of contact for organizations subscribed to fleet management services. The officer is responsible for managing client accounts, coordinating all fleet-related activities, ensuring timely service delivery, and providing ongoing support to improve clients' fleet efficiency, safety, and cost-effectiveness.

This role requires strong communication, technical understanding of vehicle operations, customer service excellence, and the ability to multitask across multiple fleet accounts.

Key Responsibilities

• Manage and support client accounts on an ongoing basis
• Coordinate all fleet-related activities and ensure timely service delivery
• Plan and coordinate fleet maintenance schedules
• Conduct vehicle inspections and assessments
• Prepare weekly and monthly fleet performance reports
• Manage client relationships and address satisfaction concerns and feedback
• Work closely with mechanics, workshops, parts departments, field teams, procurement, and operations units to ensure seamless service delivery

Qualifications & Requirements

• HND or BSc in Logistics, Transport Management, Engineering, Business Administration, or related field
• 1–5 years of experience in fleet management or logistics operations
• Strong knowledge of vehicle and motorcycle maintenance
• Proficiency in MS Excel and Google Sheets
• Fleet management software experience (preferred but not required)
• Strong organizational and planning skills
• Excellent negotiation, communication, and supervisory skills
• High level of integrity, discipline, and attention to detail
• Knowledge of Lagos routes and traffic regulations is an added advantage

Required Skills & Qualities

• Strong customer service and communication skills
• Good understanding of vehicle mechanics and maintenance
• Ability to multitask and manage multiple client accounts simultaneously
• Problem-solving and quick decision-making abilities
• Proficiency in reporting tools and data management software
• Excellent organizational and time management skills