Field Services Engineer at Mantrac Nigeria Ltd

About the Role

We are expanding our dynamic team and seeking a talented Field Services Engineer to join our growing workforce. In this role, you will be responsible for troubleshooting, field repairs, maintenance, and servicing of electrical equipment installations, generator sets, machine systems, and specialized units. You will also mentor trainee Service Engineers, apprentices, and newly recruited engineers as assigned.

Main Responsibilities

• Inspect, troubleshoot, and trace faults on electrical modules and components of Caterpillar engines (Gas & Diesel), generator sets, machine systems, and specialized units (e.g., altronic magnetos)
• Conduct inspection, load testing, PDS, and commissioning of new Caterpillar equipment, ensuring completion of DSR Forms before customer delivery
• Establish and request parts required for assigned jobs and follow up for prompt order and delivery
• Implement all assigned electrical jobs (including electrolyte preparation and battery charging) promptly and in accordance with Caterpillar standards without redo actions
• Use appropriate diagnostic tools to evaluate accurate performance of repaired components, units, and systems
• Maintain proper care of company assets (tools, test equipment, vehicles, etc.)
• Perform or coordinate field service works, contract servicing, PIP, and SOS functions as assigned
• Report difficult tasks to appropriate authorities to assist management in making accurate repair decisions
• Prepare necessary documents and service reports (e.g., Delivery slips, SIMS) for customers and management

Required Qualifications

• HND or First Degree in Electrical Engineering or related field

Key Contacts

• All levels of management within the company
• Customer representatives