Offre fiable

Field Recovery Officer

Fort Knox Group

Lagos, Nigeria CDI

Publiée il y a 1 mois · Expire dans 4 semaines

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Description du poste

An exciting opportunity has arisen for a motivated professional. Key Responsibilities:
  • Follow up on overdue and delinquent loan accounts.
  • Conduct field visits to customers, guarantors, and business locations.
  • Negotiate repayment plans and settlements where applicable.
  • Ensure recovered funds are properly documented and remitted.
  • Maintain accurate recovery records and daily recovery reports.
  • Track recovery performance against assigned targets.
  • Escalate high-risk or chronic default cases to management.
  • Educate customers on repayment obligations and consequences of default.
  • Handle disputes and repayment challenges professionally.
  • Maintain a firm but respectful relationship with customers.
  • Ensure recovery activities comply with company policies and regulations.
  • Avoid harassment or unethical recovery practices.
  • Report suspected fraud or loan misuse promptly.
Education:
  • B.Sc/HND/OND at the minimum.
  • Basic Knowledge in accounting, finance and mathematics
  • 2 – 3 years experience in SME Loan or Merchant Lending
  • Previous work Experience or training in sales (Preferred).

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