F&B Supervisor at Uleval Technology

About the Role

We are recruiting a dedicated F&B Supervisor to manage daily food and beverage operations. In this role, you will ensure excellent guest service, provide team leadership, and adhere to quality and safety standards across our dining operations.

Key Responsibilities

• Manage staff through hiring, training, scheduling, coaching, and motivation; conduct performance evaluations
• Oversee daily service operations, conduct pre-shift meetings, monitor ticket times, and ensure smooth running of dining areas and events
• Address guest concerns, resolve complaints professionally, and ensure high customer satisfaction
• Monitor inventory stock, order supplies, manage inventory counts, and minimize waste
• Maintain high standards for food quality, presentation, and cleanliness while ensuring compliance with health and safety regulations
• Assist with managing labor costs, analyzing sales data, and controlling food costs
• Collaborate with kitchen, bar, and management teams to ensure seamless service and coordinate promotions

Essential Qualifications

• HND or Bachelor's Degree
• 3–10 years of experience in F&B supervision or hospitality
• Proven supervisory experience in a hospitality environment

Required Skills

• Strong leadership and team management abilities
• Excellent communication and problem-solving skills
• Outstanding customer service orientation
• Ability to perform effectively under pressure
• Knowledge of food safety, hygiene standards, and inventory management
• Flexibility to work irregular hours, including weekends and holidays