Facilities Officer at Khenpro Global Services

Job Summary

An exciting opportunity has arisen for a motivated professional to join our team. The Facilities Officer will be responsible for the maintenance, safety, and efficient functioning of all facilities across QSR/Retail outlets and head office.

The role ensures that outlets remain operational, well-maintained, and compliant with health, safety, and regulatory standards, supporting seamless restaurant/retail operations and delivering a great customer experience.

Key Responsibilities

• Monitor and coordinate repairs of equipment, utilities, and building systems including HVAC, plumbing, electrical, generators, cold storage, and kitchen equipment
• Ensure all outlets are fully functional by addressing facility-related issues promptly to minimize downtime
• Develop and implement preventive maintenance schedules for equipment and facilities
• Liaise with external contractors, service providers, and technicians for timely and cost-effective service delivery
• Ensure outlets comply with safety, fire, and hygiene standards as required by regulatory authorities
• Maintain accurate records of facility assets, repairs, warranties, and service history
• Track utility usage (electricity, water, fuel, etc.) and implement cost-saving measures
• Support facility setup and fit-out for new outlets, ensuring readiness before opening
• Prepare regular reports on facility status, maintenance activities, and associated costs

Key Requirements

• Bachelor's Degree or HND in Facility Management, Engineering, Estate Management, or related fields
• 2–4 years' experience in facility management, preferably in QSR, retail, or hospitality
• Strong knowledge of building systems (electrical, mechanical, plumbing) and kitchen/retail equipment
• Familiarity with health, safety, and regulatory standards