Entry-Level Student Counsellor

Position Overview

The Entry-Level Student Counsellor provides guidance and support to prospective students seeking study opportunities abroad. The role involves counselling students on suitable courses, institutions, and application processes while delivering excellent customer service.

Key Responsibilities

• Counsel prospective students on study options, courses, and institutions abroad
• Provide accurate information on admission requirements and application procedures
• Assist students with application documentation and basic form completion
• Support senior counsellors with admissions and placement processes
• Respond to student enquiries via phone, email, WhatsApp, and in-person meetings
• Participate in education fairs, open days, and promotional events
• Ensure compliance with company policies and partner institution guidelines

Requirements

• Bachelor's degree or HND in any discipline
• NYSC completed or in progress
• Little or no prior counselling experience required
• Interest in international education and student services
• Good communication and interpersonal skills
• Basic computer skills and willingness to learn CRM systems
• Professional appearance and positive attitude

Skills & Competencies

• Strong interpersonal and listening skills
• Ability to communicate clearly and confidently
• Customer-focused mindset
• Good organizational and time-management skills
• Ability to work as part of a team
• Willingness to learn and grow in the role